Terms and conditions

All memorials remain the property of Bespoke Memorials Ltd until full payment has been received.
All guarantees start from the date of installation.
Instances not covered by our guarantee:
Subsidence of the memorial caused by a 3rd party, for dug graves around the chosen area, theft and vandalism
Any work carried out by a 3rd party within the original guarantee time period.
If any of the above terms are breached, we regret that your guarantee would subsequently be void.
As languages/accents differ, we encourage all our customers to please check ALL the spelling(s) and grammar before ordering their memorial. Bespoke Memorials holds no responsibility for misspelling(s) or incorrect use of grammar after the proof read is signed and dated.
As we use natural stone for all our memorials, no two memorials are exactly the same. Memorials may differ in appearance and size slightly. Colour markings, curvature, height, width, depth and other natural features of the memorial may be different from memorial to memorial and a 100% likeness is not guaranteed. The final design and decision is therefore down to the monumental mason and guaranteeing a near perfect match.
Bespoke Memorials has the exclusive right to use all photographs of the memorials we manufacture for marketing purposes. In the event that you do not want your memorial to be used for marketing, please notify Bespoke Memorials in writing. Please note that all names on the memorials will be safeguarded and concealed before they are presented for marketing to protect the privacy of our clients.

Cancellation and Refund Policy

Customers are entitled to a 14-day cooling-off period during which they may cancel any order placed with Bespoke Memorials and receive a refund. In the event of a cancellation beyond the initial 14 days, regrettably, any deposits or payments made will be non-refundable.

A Sample Of Our Products

A larger range of designs is available on request